Best Western Reef Resort - Mackay

166-170 Nebo Road, Mackay, Australia, QLD 4740  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Best Western Reef Resort - Mackay

Paid Wi-Fi

Parking

On-site parking

Luggage storage
24-hour
Food/ Drinks

Bar/ Lounge area

Restaurant

Snack bar

Swimming pool

Outdoor swimming pool

Spa and relaxation

Jacuzzi

Laundry

Self-service laundry

Overview

Best Western Reef Resort is a spectacular 4-star hotel set 2.3 km from Artspace Mackay and 37.2 km from Keswick Island. Newspaper service, laundry and room service as well as a luggage storage, a free private car park and a safety deposit box are on hand.

The city center is 30 minutes' walk of the property.

The hotel allows quick access to a harbour and gardens.

Rooms

Guests are offered 35 comfortable hotel rooms equipped with a work desk, climate control, cable TV with on-demand movies, a DVD player and a safe. They provide bathrooms with free toiletries, a shower and a spa bathtub.

Eat & Drink

The on-site outdoor restaurant tempts guests with international dishes. A variety of dishes are served in Thai Elephan Jump and The Restaurant & Cafe on The Lagoon, which are only 5 minutes’ walk away.

Services

Corporate travelers are free to use a copier and conference equipment offered on site.

Internet

Wireless internet is available in the entire hotel for additional charge.

Guest Parking

Free private parking is possible on site.

Number of rooms:   35.

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Facilities

General

  • Non-smoking rooms
  • Paid Wi-Fi
  • On-site parking
  • Safe deposit box
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Luggage storage

Services

  • Room service
  • Self-service laundry
  • Dry cleaning
  • Newspaper service

Dining facilities

  • Paid breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area

Meeting facilities

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Leisure facilities

  • Outdoor swimming pool
  • BBQ facilities
  • Jacuzzi

Room facilities

  • In-room air conditioning
  • Mini-bar
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Private bathroom
  • Hair dryer on request
  • Room toiletries

Self-catering

  • Refrigerator
  • Microwave on request

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 2 pm FREE
Check-out until 10 am FREE

Children and extra beds

One child
0 - 2 years
Crib AUD 15
Maximum capacity of extra beds in a room is 1. 
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

How to reach hotel

hotel Best Western Reef Resort - Mackay Mackay location
Show big map »

Hotel Address:

166-170 Nebo Road, Mackay, Australia, QLD 4740

Get directions
City Center
  • Mackay
    1.7 mi
Parks
  • Mackay Regional Botanic Gardens
    2000 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  10 am
  • Number of rooms:
    35

Hotel Awards

AustralianHOTEL AWARDSRecommendedMackayBest Western Reef Resort

According to guest reviews, the hotel has been rated as
Best Family Hotels in Australia

Use Badge

Rooms and availability

Best Western Reef Resort photos Room
One-Bedroom Suite Spa Bath
  • Room size:

    435 sq. feet

  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Jacuzzi
    • Bathtub
    • Air conditioning
    • + More
  • General:Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Telephone
  • Entire unit located on ground floor
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Sofa
  • Dining:Coffee/tea maker
  • Toaster
  • Dining table
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
Room Description:

This larger air-conditioned suite features a spa bath and a flat-screen TV with cable channels. It also has a seating area, a minibar and tea and coffee making facilities. Please note that there is no capacity for additional guests.

Best Western Reef Resort photos Room
Queen Room
  • Room size:

    270 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Telephone
  • Entire unit located on ground floor
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Dining:Coffee/tea maker
  • Toaster
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
Room Description:

This air-conditioned room features a flat-screen TV with cable channels. It also has a minibar and tea and coffee making facilities. Please note that there is no capacity for additional guests.

Best Western Reef Resort photos Room
Twin Room
  • Room size:

    270 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Telephone
  • Entire unit located on ground floor
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Dining:Coffee/tea maker
  • Toaster
  • Dining table
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
Room Description:

This air-conditioned room features a flat-screen TV with cable channels and tea and coffee making facilities. Please note that the price is based on 2 adults and 1 child or 3 adults. Please note that there is no capacity for additional guests.

Best Western Reef Resort photos Room
Family Suite
  • Room size:

    435 sq. feet

  • Max occupancy:

    5 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Telephone
  • Entire unit located on ground floor
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Dining:Coffee/tea maker
  • Toaster
  • Dining table
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
Room Description:

This air-conditioned suite features a minibar and a flat-screen TV with cable channels. It has a seating area and tea and coffee making facilities. Please note that the price is based on 2 adults and 3 children or 5 adults. Please note that there is no capacity for additional guests.

Best Western Reef Resort Location

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  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Route Planner
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What's nearby

Popular areas

  • City Center1.7 mi

Local attractions

  • Artspace Mackay1.4 mi
    Civic Centre Precinct, Mackay
  • Orchid Display House2.9 mi
    Queens park, Mackay
  • Bluewater Lagoon1.8 mi
    Caneland ark River Street, Mackay
  • Greenmount Homestead8.5 mi
    Greenmount Road, Mackay

Near the hotel

  • Mackay Regional Botanic Gardens2000 ft
    9 Lagoon Street, Mackay
    Hotel information
    • Check-in:
      from  2 pm
    • Check-out:
      until  10 am
    • Number of rooms:
      35

    Hotel Awards

    AustralianHOTEL AWARDSRecommendedMackayBest Western Reef Resort

    According to guest reviews, the hotel has been rated as
    Best Family Hotels in Australia

    Use Badge

    Hotels nearby
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    3 stars
    0.5 km
    Hi Way Units Motel
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    0.6 km
    Hotel Mackay
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    3 stars
    31 km
    Cities nearby

    Best Western Reef Resort Reviews

    Guest reviews are submitted by our customers after their stay at Best Western Reef Resort

    Average guest rating

    7.4out of 10
    Very good
    Based on 11 reviews

    Rating by category:

    Location
    6.0
    Rooms
    8.0
    Service
    6.0
    Value
    10.0

    Guest reviews

    • 5.8

      The bed was comfy.

      No soap, no teaspoons. Restaurant closed and no Austar even though both were advertised. Too much cost cutting.

    • 8.8

      the bed is super comfy, love that it was quite.

    • 6.6

      Close to Shamrock hotel for meals etc

      Cockroaches in bedroom - killed at least 2

    • 9.6

      good location for a 2 day stop. Shops close by, tavern over the road. quite even though on the highway.

    • 5.8

      Reasonable value for money but that was about all. Room was spacious.

      Is long way from CBD.

    • 9.6

      Lovely friendly staff Room was clean and nicely presented

    • 9.6

      Jill was very helpful and concern. Room service was on time.

    • 7.4

      It was handy being right on v the highway

      The wifi internet never worked at all

    • 7.4

      room was clean and comortable

      very noisy fridge, clunked loudly when motor cut in and out

    • 5.0

      The pub across the road does great meals!

      When we got there we had to ring for the lady to come to reception so we could pay and get our keys. The room had some smell.. It was like a smokers room that has been sprayed with air freshener.

    • 7.6

    How to reach hotel

    hotel Best Western Reef Resort - Mackay Mackay location
    Show big map »

    Hotel Address:

    166-170 Nebo Road, Mackay, Australia, QLD 4740

    Get directions
    City Center
    • Mackay
      1.7 mi
    Parks
    • Mackay Regional Botanic Gardens
      2000 ft
    Hotel information
    • Check-in:
      from  2 pm
    • Check-out:
      until  10 am
    • Number of rooms:
      35

    Hotel Awards

    AustralianHOTEL AWARDSRecommendedMackayBest Western Reef Resort

    According to guest reviews, the hotel has been rated as
    Best Family Hotels in Australia

    Use Badge